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Booking Terms and Conditions for giving notice in Cambridgeshire

Notices

On booking a notice, a non-refundable admin fee is taken which is converted to the notice fee if the appointment is successful.  You can reschedule your appointment once free of charge by providing two working days’ notice, but if you cancel, the notice cannot be taken or you fail to arrive you will have to pay again for another appointment.

There is a fee of £40 if we are required to correct an error on a notice, so please check carefully before signing.

Customer complaints

Cambridgeshire Registration Service considers customer complaints very seriously. We subscribe to the principles of The Local Government Ombudsman - Commission for Local Administration in England - Remedies Guidance on good practice. Any complaint or claim must be made in writing to the Cambridgeshire Registration Service, Huntingdon Library, Princes Street, Huntingdon PE29 3PA, or email to adminrandc@cambridgeshire.gov.uk within 21 working days of the ceremony.